Entergy Discovery Stage
Metrics are critical to ensuring your business is on the right track to success. The right metrics will validate the outcome of your hard work, as well as identify opportunities and weaknesses. The wrong metrics can cause you to spend effort on projects that don’t actually help your business, or worse, create incentives for employees to act in ways that are actually harmful to the business. This session will help you understand what metrics are most important for your business, and how to recognize when a metric might be harmful.