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Dr. Claire Senot has been an assistant professor of management science at the A. B. Freeman School of Business at Tulane University since July 2014. Senot received a master’s degree from Audencia Graduate School of Management in France and an MBA and a PhD from The Ohio State University. Senot’s research interests include health care operations, quality management and organizational learning. Her work has been published in prominent journals including Harvard Business Review, Management Science, Manufacturing & Service Operations Management, Production and Operations Management, and Journal of Operations Management. Senot’s research has won multiple awards including the 2018 and 2017 Albert Lechter Early Career Professorship, the 2016 Irving H. LaValle Research Award, the 2015 Elwood S. Buffa Doctoral Dissertation Award, the 2013 Juran Fellowship Award, the 2012 INFORMS-Industry Studies Association Best Paper Award, and the 2012 Beryl Institute Scholar Program Award. Prior to beginning her academic career, Senot worked in operations management in Sydney, Australia and Chicago.